| If you cannot find the answer to a question on the BigAlsOnline.com website, or have another type of inquiry, our Customer Service department is here to help you from 9 a.m. to 9 p.m. ET Monday through Friday and Saturday and Sunday 10 a.m. to 5 p.m. EST. We can be contacted by telephone, email and mail or through our feedback form.
Telephone
We are open 9 a.m. to 9 p.m. ET Monday through Friday and Saturday and Sunday 10 a.m. to 5 p.m. EST.
Call us toll-free at 1-888-8-BIGALS (1-888-824-4257).
Fax
Fax us toll-free at 1-888-438-9110.
E-mail
You also have the choice of emailing our Customer Service team by clicking on the following link customerservice@bigalsonline.com or by using our feedback form.
Mail
You can write to us at the following address:
BigAlsOnline.com
Customer Service
2421 Hyde Park Blvd Niagara Falls, NY , 14305 , USA
Press Inquiries
For Public Relations inquiries, please contact Derek Zabielski at derekz@bigalsonline.com.
Holiday Deliveries
Below is a list of Days our shipping partner UPS will be closed and no package delivery or shipping will occur.
Memorial Day - May 26, 2008
Independence Day - July 4, 2008
Labor Day - September 1, 2008
Thanksgiving Day - November 27, 2008
Day after Thanksgiving - November 28, 2008
Christmas Day - December 25, 2008
New Year's Eve - December 31, 2008
New Year's Day - January 1, 2009
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