| Order Processing Time
If your item (or items) is in stock, we or the manufacturer will ship your products within 24 to 48 hours of receiving your order. Your delivery will take place between 2-7 business days depending on the delivery location. Orders are shipped from our Niagara Falls Warehouse.
Shipping & Handling Fees
- We base our shipping fees on the merchandise dollar value of your order.
- Our fees apply to UPS Ground Delivery in the Continental United States.
- If you have any questions regarding your shipping charges, don't hesitate to contact us.
| Order Toal in Dollars |
Shipping Fees |
| 0.00 - $30.00 |
$8.99 |
| $30.01 to $60.00 |
$9.99 |
| $60.01 to $100.00 |
$10.99 |
$100.01 to $130.00
|
$12.99 |
| $130.01 to $160.00 |
$13.99 |
| $160.01 to $200.00 |
$14.99 |
| $200.01 - 240.00 |
$15.99 |
| $240.01 and Over |
$16.99 |
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Delivery to Alaska or Hawaii
Bigalsonline does not ship to Alaska or Hawaii,we are working on a method to ship to those locations in the future.
Heavy Items
Heavy items do not fall into our regular shipping fee schedule; additional shipping charges will apply,shipping charges for heavy weight items will be calculated at time of check out.
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Out of Stock Items
Although we stock a high level of inventory, we do run out of stock on products from time to time. Sometimes an item is in high demand; sometimes the manufacturer is simply delayed in shipping the product.
We will not hold your order due to an out of stock item.
If an item over $10.00 is out of stock...
...we will fulfill the rest of your order and adjust the shipping charge. The out-of-stock item will be placed on backorder to be shipped at a later date. For an estimated delivery date for the back-ordered item, please call us toll-free at 1-888-8BIGALS.
If an item under $10.00 is out of stock...
...it will be cancelled from your order. This will be indicated on the packing slip that is included with your delivery, and we'll adjust your shipping charges to account for the cancelled item. If you are still interested in the item or product, please include it in the next order you place with us.
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Weekend Deliveries
Sorry, but UPS, our fulfillment partner, does not deliver regular ground packages on Saturday or Sunday. If your order arrives at your local UPS Distribution Center on Friday, it will be delivered on Monday.
Holiday Deliveries
UPS doesn't deliver on statutory holidays such as Thanksgiving Day and Christmas. Your package will be delivered on the next regular shipping day following the holiday. For complete holiday schedule please see below table.
Below is a list of Days our shipping partner UPS will be closed and no package delivery or shipping will occur.
Memorial Day - May 26, 2008
Independence Day - July 4, 2008
Labor Day - September 1, 2008
Thanksgiving Day - November 27, 2008
Day after Thanksgiving - November 28, 2008
Christmas Day - December 25, 2008
New Year's Eve - December 31, 2008
New Year's Day - January 1, 2009
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